This Privacy Policy has been prepared to protect the privacy of personal data of users who visit the website www.bagcilardis.com operated by SERKA SAĞLIK HİZMETLERİ LİMİTED ŞİRKETİ (Private Bağcılar Oral and Dental Health Polyclinic) and benefit from our services. Our organization is committed to full compliance with the Personal Data Protection Law No. 6698 (KVKK) and relevant legislation. For international patients and visitors receiving services within the scope of health tourism, the principles of the European Union General Data Protection Regulation (GDPR) are also observed, to the extent relevant.
1. Data Controller
The data controller is SERKA SAĞLIK HİZMETLERİ LİMİTED ŞİRKETİ. Contact information: Merkez Mah. Istanbul Cad. No:16 K:1 D:1 Bağcılar/İstanbul; Phone: +90 (212) 435 0410 / +90 (536) 507 3077; Email: info@bagcilardis.com; Web: www.bagcilardis.com.
2. Data Collected
Through our website; Identity and contact data submitted by you during the contact form or appointment request, such as name-surname, telephone number, e-mail address; Automatically obtained transaction security and usage data such as IP address, browser type, visited pages, session information are collected. The health data you transmit to us during the treatment processes are special personal data and are processed only with your explicit consent or where permitted by the legislation.
3. Cookies
Mandatory, functional, performance and analytical cookies are used on our website to improve user experience, measure site performance and improve our services. Mandatory cookies are necessary for the site to work. You can approve other cookies, delete existing cookies or block the use of cookies through your browser settings. If you reject cookies, some parts of the site may not function fully.
4. Processing Purposes
Collected data; It is processed for the purposes of meeting appointment requests, communicating with you, providing and organizing health services, carrying out health tourism processes, measuring service quality and satisfaction, ensuring the security of the website and fulfilling our legal obligations.
5. Sharing with Third Parties
Your personal data; It can only be transferred to authorized public institutions and organizations, contracted health institutions and business partners, hosting and information technology service providers and our legal consultants to the extent required by the service and within the framework of KVKK Article 8 and Article 9. Your data is not sold to third parties for marketing purposes.
6. Storage Period
Your personal data is kept for the period required by the purpose of processing and within the scope of the statute of limitations and retention obligations stipulated in the relevant legislation. Medical records are retained for minimum retention periods established under healthcare legislation; If the periods expire, the data is deleted, destroyed or anonymized.
7. Data Security
Our organization takes the necessary administrative and technical measures to protect personal data against unlawful access, loss or change.
8. Your Rights and Communication
To exercise your rights under KVKK Article 11, you can apply to kvkk@bagcilardis.com or the communication channels mentioned above. This policy may be updated; The current version is published on our website.